1. What products does Suddle Group offer?
Answer: Suddle Group offers a comprehensive range of surgical instruments including scalpels, forceps, needle holders, surgical scissors, and specialized tools for various medical procedures. Our products are designed for precision and reliability in both general and specialized surgeries.

2. How can I place an order?
Answer: You can place an order through our website at www.suddlegroup.com or by contacting our sales team via phone at +92 355 8708095 or email at sales@suddlegroup.com. We offer convenient online ordering and customer support to assist with your needs.

3. Do you offer international shipping?
Answer: Yes, Suddle Group provides international shipping. For details on shipping options and costs, please contact our customer service team at info@suddlegroup.com. We will assist you with shipping arrangements to your location.

4. Are your instruments sterilizable?
Answer: Absolutely. All of our surgical instruments are made from high-quality, sterilizable materials suitable for autoclave sterilization. Please follow the specific sterilization guidelines provided with each instrument to ensure optimal performance and hygiene.

5. Can I request a custom instrument?
Answer: Yes, we offer custom solutions for specific surgical needs. If you require a custom instrument or modification to one of our existing products, please contact our customer service team with your specifications, and we’ll work with you to develop a tailored solution.

6. What is your return policy?
Answer: We accept returns within 30 days of purchase for unused and undamaged items. For detailed information on our return policy and process, please contact our support team at returns@suddlegroup.com.

7. How can I contact customer support?
Answer: You can reach our customer support team via phone at +92 355 8708095, email at support@suddlegroup.com, or through our website’s contact form. We’re here to assist with any inquiries or issues you may have.

8. Do you provide product training or support?
Answer: Yes, we offer product training and support to ensure you get the most out of our instruments. Please reach out to us at info@suddlegroup.com for more information on available training programs and support services.

9. Where can I find information about your product warranties?
Answer: Detailed information about product warranties is provided with each purchase. For specific warranty details or questions, please contact our customer service team at info@suddlegroup.com.

10. How can I stay updated on new products and promotions?
Answer: To stay informed about new products, promotions, and company updates, you can subscribe to our newsletter via our website or follow us on social media platforms. We regularly update our customers with the latest news and offers.